Frequently asked questions
What are your candles made of?
Wax: 100% natural soy wax
Wick: Flat braided cotton wick with paper threads woven into the cotton for the 7oz candles. The 2oz candles contain a 100% cotton cored wick.
Fragrance: Phthalate free, fragrance oils infused with natural essential oils
What is the burn time of your candles?
In ideal conditions and proper use, our candles burn for about 35 hours for the 7oz tins and 10 hours for the 2 oz tins.
How do you ship your candles?
We use USPS Priority shipping.
What is your return policy?
We do not currently accept returns but if you have any issues with your order, please contact firstname.lastname@example.org
When should I expect my order?
We take about 1-3 business days to process and package your order and then it will ship in 1-3 days!
Do you do wholesale?
Yes! Wholesale is made to order so fullfillment times may vary. Please fill out the order form here to receive a quote.
Where are your candles made?
Each candle is hand poured and labeled in Arlington, Massachusetts. Our candles are also crafted in small batches - peep the batch number written on each candle!
What are phthalates?
Phthalates, or phthalate esters, are esters of Phthalic acid. They are used to dissolve raw materials when making fragrance oils.
What do I do with the tins after the candle is gone?
We highly recommend reusing your Caffeinated Candle Co. tins! Once properly cleaned, they make for excellant storage jars.